'WebMail Server Manager' Email Scam
Our analysis of the email labeled as "WebMail Server Manager" has revealed that it is, in fact, malicious spam, commonly known as malspam. This deceptive email falsely informs the recipient that multiple messages have failed to be delivered to their inbox.
Allegedly, these undelivered emails can be accessed through the attachments included in the email. However, both attached files are identical and have been specifically crafted to infect computer systems with the Agent Tesla Remote Access Trojan (RAT).
The fraudulent email claims that there were twenty-two unsuccessful attempts to deliver incoming messages and speculates that the recipient's mail domain may be responsible for the failures. It suggests that the undelivered emails can be released into the inbox or deleted, giving the impression of a solution to the problem.
As emphasized in the introduction, it is essential to recognize that all the information presented in this scam email is untrue, and this email is not associated with any legitimate service providers.
The attached files, named "UNDELIVERED MAILS.doc" and "UNDELIVERED MAILS 2.doc," are identical and serve as carriers for the Agent Tesla malware. These Microsoft Word documents contain identical text related to audits and finances. When the user enables macro commands (i.e., engages in editing), these malicious files initiate the download and installation process of the malware.
In summary, individuals who fall victim to deceptive emails like "WebMail Server Manager" may experience severe consequences, including system infections, significant privacy breaches, financial losses, and even identity theft.
What Are the Top Five Signs an Email is a Scam?
Identifying scam emails is crucial for protecting yourself from various online threats, including phishing, malware, and fraud. Here are the top five signs that an email may be a scam:
- Unsolicited Emails: If you receive an email from an unknown sender or a sender you didn't expect to hear from, be cautious. Scammers often send unsolicited emails to a large number of recipients in the hope that some will fall for their schemes.
- Phishing Links: Be wary of any email that contains links to login pages, websites, or attachments, especially if they request sensitive information like login credentials, credit card numbers, or personal details. Hover your mouse over the links (without clicking) to see where they actually lead; be cautious if the URL seems suspicious or doesn't match the claimed sender.
- Urgent or Threatening Language: Scam emails often use urgent or threatening language to create a sense of panic or pressure. They may claim that your account will be suspended, that you've won a prize, or that you owe money. Scammers use this tactic to manipulate recipients into taking immediate action without thinking critically.
- Poor Grammar and Spelling: Many scam emails originate from non-native English speakers or hastily put-together campaigns. As a result, they often contain noticeable grammar and spelling errors. Legitimate organizations usually take more care with their communications.
- Requests for Money or Personal Information: Scam emails frequently request money, donations, or personal information. Be extremely cautious if you're asked to send money, provide financial details, or share personal information such as your Social Security number, bank account details, or passwords.
