Before we guide you through the uninstall process, if you have a question, you can find many answers in our FAQ and Help File. For product or technical information and questions, please visit our Support page.

IMPORTANT: In the event you choose to uninstall Cyclonis Password Manager, your encrypted vault will remain either on your local machine or your selected cloud storage provider. Click here to learn how to manually delete your vault after uninstallation.

How to Uninstall the Cyclonis Password Manager Desktop Application

Before you continue, please make sure that you backup or transfer the data that you have stored in Cyclonis Password Manager. It is important to remember that if you have chosen to store your vault locally, Cyclonis Password Manager cannot restore the information stored in it once you’ve uninstalled the application, deleted your vault, and/or no longer have access to your master password. You have two options for transferring/backing up your data.

If you’d like to continue using Cyclonis Password Manager on a different device, your best option would be to create a complete encrypted backup of your personal vault and transfer/import it into the new device. To do this, go to Cyclonis Password Manager’s File menu > Import/Export > Export Encrypted Vault. All the data stored in your Cyclonis Password Manager vault (including usernames, passwords, Private Notes, profiles, ID documents, and payment information) will be exported to a .CPM_vault file and will remain encrypted with AES-256. You can then transfer the .CPM_vault file to another device which has Cyclonis Password Manager installed on it, and use File menu > Import/Export > Import Encrypted Vault to import your information. Note that this step is not required if you are using one of the cloud providers for storing your vault.

If you want to keep your login information and use it with another program, you can export your stored usernames and passwords by going to Cyclonis Password Manager's File menu > Import/Export > Export Passwords. Please note that the export feature can only export your website usernames and passwords and currently will not export any other information.

Your information can be exported to an unencrypted CSV file. You may manually access the data in the CSV file. You may also use the CSV file to import data into another password manager. Be advised that the CSV files stores data in plain text. We strongly suggest that you securely and completely delete the CSV file as soon as you're done with it. Failure to securely and completely delete the CSV file could lead to security risks.

Select from the supported OSes:

How to Uninstall the Cyclonis Password Manager Desktop Application for Windows

Windows 7

  1. Click the Start button.
  2. Locate and open the Control Panel.
  3. Under the Programs section, locate Uninstall a program. Click on it.
  4. Select Cyclonis Password Manager from the list and click on the Uninstall button.
  5. Follow the steps in the Cyclonis Uninstaller.

Windows 8/8.1

  1. Open the Start screen.
  2. Type Cyclonis Password Manager.
  3. Right-click on the Cyclonis Password Manager icon and select Uninstall.
  4. Follow the steps in the Cyclonis Uninstaller.

OR

  1. Press WinKey + X.
  2. Select Control Panel.
  3. Click Programs and Features.
  4. Double-click on Cyclonis Password Manager.
  5. Follow the steps in the Cyclonis Uninstaller.

Windows 10

  1. Click the Start button.
  2. Type Control Panel and click Enter.
  3. Under the Programs section, you'll see Uninstall a Program. Click on it.
  4. Select Cyclonis Password Manager from the list and click on the Uninstall button.
  5. Follow the steps in the Cyclonis Uninstaller.

OR

  1. Press WinKey + X.
  2. Choose Apps and Features.
  3. Find Cyclonis Password Manager on the list and click on the Uninstall button.
  4. Follow the steps in the Cyclonis Uninstaller.