Before we guide you through the uninstall process, if you have a question, you can find many answers in our FAQ and Help File. For product or technical information and questions, please visit our Support page.
IMPORTANT: In the event you choose to uninstall Cyclonis Password Manager, your encrypted vault will remain either on your local machine or your selected cloud storage provider. Click here to learn how to manually delete your vault after uninstallation.
Before you continue, please make sure that you backup or transfer the data that you have stored in Cyclonis Password Manager. It is important to remember that if you have chosen to store your vault locally, Cyclonis Password Manager cannot restore the information stored in it once you’ve uninstalled the application, deleted your vault, and/or no longer have access to your master password. You have two options for transferring/backing up your data.
If you’d like to continue using Cyclonis Password Manager on a different device, your best option would be to create a complete encrypted backup of your personal vault and transfer/import it into the new device. To do this, go to Cyclonis Password Manager’s File menu > Import/Export > Export Encrypted Vault. All the data stored in your Cyclonis Password Manager vault (including usernames, passwords, Private Notes, profiles, ID documents, and payment information) will be exported to a .CPM_vault file and will remain encrypted with AES-256. You can then transfer the .CPM_vault file to another device which has Cyclonis Password Manager installed on it, and use File menu > Import/Export > Import Encrypted Vault to import your information. Note that this step is not required if you are using one of the cloud providers for storing your vault.
If you want to keep your login information and use it with another program, you can export your stored usernames and passwords by going to Cyclonis Password Manager's File menu > Import/Export > Export Passwords. Please note that the export feature can only export your website usernames and passwords and currently will not export any other information.
Your information can be exported to an unencrypted CSV file. You may manually access the data in the CSV file. You may also use the CSV file to import data into another password manager. Be advised that the CSV files stores data in plain text. We strongly suggest that you securely and completely delete the CSV file as soon as you're done with it. Failure to securely and completely delete the CSV file could lead to security risks.
Select from the supported OSes: