Your Computer has Detected a Potential Problem

Seeing the 'Your Computer has Detected a Potential Problem' Mac Error can be a rather annoying issue to deal with. In almost all cases, it is triggered by a problem, which one of your Mac's security features identified. The feature in question was rolled out in 2017, and it is called the Mac EFI Security Check. EFI stands for Extensible Firmware Interface. The check is meant to make sure that your Mac's firmware and drivers are Apple-approved. If this component detects any issues such as non-verified firmware or corrupted files, it may spawn the 'Your Computer has Detected a Potential Problem'.

The EFI Security Check runs periodically in the background, and there is no way to disable it since it is a core security feature. If you happen to see the 'Your Computer has Detected a Potential Problem' Mac Error regularly, then you should certainly the appropriate steps to troubleshoot the issue.

The most important thing to remember is that whenever you see the 'Your Computer has Detected a Potential Problem' Mac Error, you should click the Send to Apple button to submit a report to Apple. This can help fix false-positives, and prevent you and other users from encountering this problem in the future. Once you do this, try these fixes:

Uninstall Recently Installed Software

If the issue started to appear after you installed a new driver or piece of software, then your top priority should be to remove them as soon as possible. While they are almost certainly not dangerous, an issue with their files may be responsible for the 'Your Computer has Detected a Potential Problem' Mac Error.

Repair and Clean your Mac

The next thing to try out is to check your Mac for dangerous software. Run an up-to-date anti-malware scanner to check for the presence of intrusive or harmful programs on your device.

Reset the EFI Security Check Configuration

There is a minor chance that a corrupted file in the EFI service might be the cause of the error. Thankfully, this is easily fixable by resetting EFI's preferences. To do this:

  1. Open Finder.
  2. Hold down the Option key and click on the Library folder.
  3. Open the Preferences directory, and then use the search box to find EFIcheck.
  4. Finally, delete all files from the search results, delete them, and restart your Mac.

Install EFI Updates

If all of these fixes did not work, then you should check for pending EFI updates. These should be available in the latest update package from Apple. To check for new updates, go to Apple Menu -> Software Update

August 5, 2021

One Comment

  • Mia Evans:

    Thanks for pointing out that it is important to send a report when there is a detection of computer problem. I will keep that in mind if that appears on my computer screen. For now, I need IT support to help me out because my computer keeps getting disconnected from the Wi-Fi, and I don't understand why.

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