'DHL Express - Incomplete Delivery Address' Email Scam
Upon examining the email titled "DHL Express - Incomplete Delivery Address," it has been determined to be a fake and a fraud. This deceptive email is categorized as spam and is associated with a phishing scam. Its intent is to deceive recipients into revealing their email login credentials by asserting that a package could not be dispatched due to an error in the delivery address.
The spam email, with subject variations such as "Shipment Document Arrival Notice," notifies the recipient that their package couldn't be delivered by the courier agent due to an alleged mistake in the delivery address.
To resolve the purported issue, the recipient is instructed to download the attached waybill and provide their address and telephone number. The email falsely assures that once this process is completed and verified on the courier company's webpage, the package will be delivered within two workdays.
Reiterating, all statements made in this email are deceptive, and it has no affiliation with the DHL logistics company or any other legitimate entities.
The attached archive in this email ("attachmets.zip") contains a phishing file ("Original BL CI Copies.shtml"). Any information entered into this file is captured and sent to scammers. While the primary target is email account login credentials, it may also be used to collect additional private data, such as names, addresses, and telephone numbers.
Victims of scams like "DHL Express - Incomplete Delivery Address" face risks beyond email compromise. Email accounts are commonly linked to various platforms; thus, unauthorized access may extend to other accounts and services associated with the compromised email.
How Should You Act if You Open a Scam Email?
If you open a scam email, it's essential to take prompt and careful action to minimize potential risks. Here's a step-by-step guide on what to do if you've opened a scam email:
Do Not Click on Any Links or Download Attachments:
Refrain from clicking on any links or downloading attachments in the email, as these may lead to malicious websites or contain harmful content.
Do Not Respond or Provide Personal Information:
Avoid responding to the email or providing any personal or sensitive information, such as passwords, credit card details, or social security numbers.
Mark the Email as Spam or Phishing:
Use your email client's options to mark the email as spam or phishing. This helps improve the email filtering system and prevents similar emails from reaching your inbox.
Delete the Email:
Delete the scam email from your inbox and then permanently delete it from your trash or deleted items folder.
Run a Security Scan:
Conduct a security scan on your computer or device using reputable antivirus or anti-malware software. This helps ensure that your system is free from any potential threats that may have been introduced through the scam email.
Change Passwords:
If you clicked on any links and entered passwords, change those passwords immediately. Use strong, unique passwords for each of your accounts to enhance security.
