What to Do If Instagram Sends 'Suspicious Login Attempt' Message and Prevents You from Logging In

Instagram is about sharing things happening to you or around you with your family, friends, or anyone who follows you. Therefore, not being able to log into your account and share what you are experiencing at a particular moment can be somewhat frustrating. The situations we have in mind is not when the user cannot access his account because he does not remember the password, but in cases when Instagram will not let log in or, in other words, when the profile gets frozen. It might look like the account gets locked out of nowhere, but in reality, there might be a reason for it. Naturally, further in this blog post, we will explain what a Suspicious Login Attempt is and how it can prevent you from using your social media profile or even make you lose your account. Also, we will suggest what you can do to regain control of your profile and prevent the frustrating situation from happening again.

What could be the reasons for you not being able to log into your account

It is rare, but a technical glitch with the Instagram mobile application could be why you cannot log in. In such situation, we would advise reinstalling the app as this way the files that might have gotten corrupted would be replaced, and if there are any new updates, they might stop the problem from reoccurring again. If you cannot log in via the application, you could try doing this on Instagram.com. Apparently, changing the profile's password on the website might help you access your account via the mobile application. However, the most likely reason for you being unable to log into your profile is the so-called Suspicious Login Attempt message.

It appears that the warning shows up after someone tries to log in to the user's account from another device, unusual locations, and so on. Naturally, Instagram cannot tell whether the person is the actual account's owner or not at that moment, which is why it may freeze the account and ask to verify it. In other words, even though the situation might be inconvenient and frustrating, everything is done to protect your profile and sensitive data available through it from hackers. As you see, there have been incidents during which many of the social media accounts got compromised in the past two years, such as the incident targeted at celebrities' Instagram accounts and the most recent attack on regular users. Consequently, the Suspicious Login Attempt message was created.

What one can do if Instagram will not let log in

If you are seeing the Suspicious Login Attempt message, you should start with choosing from the given options that are It Was Me and It Wasn't Me. Since the warning shows the questionable login attempt's location and the time it occurred, it should be easy to tell whether it was you or not. If it were you, we would advise picking the first option and then closing the application. Next, you should launch it again and then you should be able to log in if you provide the correct account's username and password.

In case there is no way it could have been you, and you suspect someone could be trying to hack your account, you should pick the second option. Instagram will help you change the possibly compromised password by sending you a link via email or a code to your mobile phone, so all that will be left to do is follow the given instructions that should ask you to enter the old password and then pick a new one. The problem is, some people create their accounts with old email addresses and phone numbers that they no longer have access to. Under such circumstances, the only hope is that the Instagram team can think of a solution for you (users can contact them by reporting their issue via the application) or that your old email providers can help you log into your account again. Otherwise, the profile could be lost. For more help, you should visit the Instagram's Help Center.

How to avoid getting Suspicious Login Attempt messages

If you are getting these warnings because of your own fault, you should try to do something to make your login attempts look less suspicious. For starters, we would not recommend using a lot of different devices. Public computers at libraries, universities, schools, or other institutions might be a fun way to pass the time, but using such devices might make it seem someone is trying to hack your account and put your privacy at risk if you are not careful enough. The smartest thing to do would be to use your mobile phone and computer if needed. Additionally, users should make sure they do not have problems with their IP address. As you see, sometimes it can change when connecting to a network, and in such a case, it might appear as if you are logging in from a different computer. For more information about IP address issues and how to fix them, you could continue reading here.

How to strengthen your Instagram account

If the Suspicious Login Attempt messages appear not because of your own doing, you should take some extra precautions. First of all, it is important you create a unique and strong password. Meaning, it cannot be the same or even similar to passcodes you use for Facebook, Gmail, or other accounts. If one of the passwords becomes known to hackers, they could try to hack all other accounts with it. Plus, the combination should be as long as possible and include not only letters and numbers, but also symbols. To prevent unauthorized access to your Instagram account, you could set up Two-Factor Authentication too. This way, people who cannot provide the chosen factor, which is usually a code sent to the user's phone or email, would be unable to log in even if they know the account's password.

All things considered, various safety precautions can make the user experience less fun or, as in this case, even prevent you from accessing your account. In the end, you have to choose between what is more important: making it easier to log into your account or making sure no one can hack it. We have no doubt many would choose account security, which means all that is left to do is get used to the idea that we may need to sacrifice convenience more and more as cybercrime continues to grow.

November 29, 2018


  • mikey:

    my number was changed so am i just permanently locked out?

  • blank:

    I can’t log into my account bc it keeps saying suspicious login attempt but the two options it gives me are no longer available. I’ve changed both with time. help !!

  • Linda White:

    Its keep saying we have detected a longin problem and my number was changed and it's not the same number no more.

  • Kotturdeepika:

    I've got the suspicious login attempt email too but the email the code is being sent to is not the email I signed up with, is this a glitch?! I'm so annoyed I can't access my account is there any way around this?!and my mobile number in instagram also not working present.i dont have that old number

  • Hamza:

    I dont know what to do.. my account both google and instagram accounts are logged out from all devices and i am not getting any way to recover it . I know my password but whenever i try to log in it say suspicius login attempt and sends a code to my gmai which i havent logged in

  • Jessica:

    I've got the suspicious login attempt email too but the email the code is being sent to is not the email I signed up with, is this a glitch?! I'm so annoyed I can't access my account is there any way around this?!

  • Ellie Logel:

    There isn't an "it wasn't me" "it was me" option and I never changed my email so it said my username@example.com. What do I do?? please someone help I use my account for business and have to get back in.

  • Alee:

    I logged in my instagram today from safari and now when i logged in from my phone it said that unusual login attempt my facebook insta and.email arent linked WHAT SHOULD.I DO HELP PLEASEEEEE

  • Larry:

    I use Windows 10 - Firefox (they are current versions)to access Instagram. I am receiving the "Suspicious login attempt" message. It shows me the first and last letters of the login-id, and the location it was entered from. Low and behold, it's flagging me as the culprit. It's telling me that if this is me, there's nothing to be concerned about, but if it's not me, change my password. When this first happened, I clicked on "Send verification code", got it from my email, entered it, and was able to login. But, I couldn't 'like' or 'comment' on my friends posts, and I couldn't add new friends (I'm nowhere near the limit of 7500 friends." I logout, and login to clear this problem, and once again, I'm greeted by the "suspicious login attempt. This is very frustrating. How can I let this guardian know that I am the one it's flagging as the culprit?

  • Jaci :

    Mine is saying the unidentifiable user even though I’m using my normal phone. I tried sending the varifacation code but when I type it I’m it brings me back to the home page I log in again and again and it just keeps saying unidentifiable user I can’t get into my account and I don’t know what to do anyone else?

  • Madly_lover_:

    Lost my insta account it is now suspicious and forgot the email ...

  • Dryaniaah:


  • negin :

    hi, I can’t enter the my account because I got suspicious login and sent me I can’t find the email but I use fake email, I tried login but have to get code but I use fake email I can’t access the my account. What do I do. Please help me seriously i need my account back and if any one in my sitution found anyway to solve it plz let me know.thx!

  • Saabiriin Hussein:

    Hi, I can’t enter the my account because I got suspicious login and sent me I can’t find the email but I use fake email, I tried login but have to get code but I use fake email I can’t access the my account. What do I do. Please help me!

  • Aliyah :

    When I went on Instagram I tried logging into my account and it said that their was a suspicious login. So they sent a security code to my email that was linked to my Instagram so I can put it and log back in. However I went to my email and I did not recieve one and I was a little confused. I then sent it 5 more times and I still was not receiving the email. So then I asked my sister if I could use her gmail to send a email to my gmail and it worked. But when Instagram sends me a code it doesn't work. So can you please help me get my account back because I had it for awhile and I don't want to look forward to losing my account and not being able to log back in.
    Thank you

  • Ella:

    Same as one of the comments. I got a new phone and now it’s says suspicious login and I’ve tried email the code but it just logs into another account I have. And Instagram won’t answer to anything! I’ve tried everything in the help center too! What do I do?

  • Alex:

    It won't let me login. It shows suspicious login attempt

  • Andrea montoya:

    Yeah so when I try to login it says suspicious account

  • hxfsxh1:

    it wont let me log in it keeps saying unuasual log in attempt and i forgot my email and it says i need a code and i cant log back on to it please i need help

  • Sonam:

    I have no longer access to the phone number. I can't log in my instagram account what should I do now? please help.

  • Azra:

    I'm not allowed to have the insta app so I always logged in from safari and logged out each time I was done, then one day there was an unusual login in and they said they were gonna send me a code from the email I put it when I made the account but that email is acually fake, so now idk how to get that code. What do I do?

  • Jerry:

    I deactivated the email account associated with my Instagram account and I get the suspicious login attempt and can not retrieve the security code to get back in. Instagram support has been nonexistent in my attempts to contact them. What do I do?

  • Elli:

    I tried to login to my Instagram account after getting my new phone and then when I tried it said suspicious login attempt. And everything that I have typed in (password and username) that is the right one keeps saying suspicious login attempt. PLEASE HELP !!!!!

  • destiny:

    idont have the emial or phone number that is for my acc and i dont know how to get back in?!

  • M:

    Went turkey and when logged into my account, wouldn’t let me and kept saying suspicious log in attempt. I’m typing in the right pw and even though I’m home now it still won’t let me log in. I don’t have an email on it and I no longer have access to the mobile number I signed up with

  • Jeslyn:

    So basically it is saying it sent me a code to put in to be able to log into my account. But it never showed me anything. What do I do. Please help me if you can.

  • Madhu:

    I have no longer access to the phone number or either the email address, But I need to get it done.

  • steve:

    i no longer have access to the phone number or email account associated with my instagram account and i can no longer log in. how do i get past this?!?1

  • Santana:

    I tried loging into my instagram account yesterday and a warning of unsual attempt came up , the thing is i no longer have access to the phone number or the email , when i created my ig i never thought this could happen

Leave a Reply

IMPORTANT! To be able to proceed, you need to solve the following simple math.
Please leave these two fields as is:
What is 2 + 10 ?