What to Do If Instagram Sends 'Suspicious Login Attempt' Message and Prevents You from Logging In

Instagram is about sharing things happening to you or around you with your family, friends, or anyone who follows you. Therefore, not being able to log into your account and share what you are experiencing at a particular moment can be somewhat frustrating. The situations we have in mind is not when the user cannot access his account because he does not remember the password, but in cases when Instagram will not let log in or, in other words, when the profile gets frozen. It might look like the account gets locked out of nowhere, but in reality, there might be a reason for it. Naturally, further in this blog post, we will explain what a Suspicious Login Attempt is and how it can prevent you from using your social media profile or even make you lose your account. Also, we will suggest what you can do to regain control of your profile and prevent the frustrating situation from happening again.

What could be the reasons for you not being able to log into your account

It is rare, but a technical glitch with the Instagram mobile application could be why you cannot log in. In such situation, we would advise reinstalling the app as this way the files that might have gotten corrupted would be replaced, and if there are any new updates, they might stop the problem from reoccurring again. If you cannot log in via the application, you could try doing this on Instagram.com. Apparently, changing the profile's password on the website might help you access your account via the mobile application. However, the most likely reason for you being unable to log into your profile is the so-called Suspicious Login Attempt message.

It appears that the warning shows up after someone tries to log in to the user's account from another device, unusual locations, and so on. Naturally, Instagram cannot tell whether the person is the actual account's owner or not at that moment, which is why it may freeze the account and ask to verify it. In other words, even though the situation might be inconvenient and frustrating, everything is done to protect your profile and sensitive data available through it from hackers. As you see, there have been incidents during which many of the social media accounts got compromised in the past two years, such as the incident targeted at celebrities' Instagram accounts and the most recent attack on regular users. Consequently, the Suspicious Login Attempt message was created.

What one can do if Instagram will not let log in

If you are seeing the Suspicious Login Attempt message, you should start with choosing from the given options that are It Was Me and It Wasn't Me. Since the warning shows the questionable login attempt's location and the time it occurred, it should be easy to tell whether it was you or not. If it were you, we would advise picking the first option and then closing the application. Next, you should launch it again and then you should be able to log in if you provide the correct account's username and password.

In case there is no way it could have been you, and you suspect someone could be trying to hack your account, you should pick the second option. Instagram will help you change the possibly compromised password by sending you a link via email or a code to your mobile phone, so all that will be left to do is follow the given instructions that should ask you to enter the old password and then pick a new one. The problem is, some people create their accounts with old email addresses and phone numbers that they no longer have access to. Under such circumstances, the only hope is that the Instagram team can think of a solution for you (users can contact them by reporting their issue via the application) or that your old email providers can help you log into your account again. Otherwise, the profile could be lost. For more help, you should visit the Instagram's Help Center.

How to avoid getting Suspicious Login Attempt messages

If you are getting these warnings because of your own fault, you should try to do something to make your login attempts look less suspicious. For starters, we would not recommend using a lot of different devices. Public computers at libraries, universities, schools, or other institutions might be a fun way to pass the time, but using such devices might make it seem someone is trying to hack your account and put your privacy at risk if you are not careful enough. The smartest thing to do would be to use your mobile phone and computer if needed. Additionally, users should make sure they do not have problems with their IP address. As you see, sometimes it can change when connecting to a network, and in such a case, it might appear as if you are logging in from a different computer. For more information about IP address issues and how to fix them, you could continue reading here.

How to strengthen your Instagram account

If the Suspicious Login Attempt messages appear not because of your own doing, you should take some extra precautions. First of all, it is important you create a unique and strong password. Meaning, it cannot be the same or even similar to passcodes you use for Facebook, Gmail, or other accounts. If one of the passwords becomes known to hackers, they could try to hack all other accounts with it. Plus, the combination should be as long as possible and include not only letters and numbers, but also symbols. To prevent unauthorized access to your Instagram account, you could set up Two-Factor Authentication too. This way, people who cannot provide the chosen factor, which is usually a code sent to the user's phone or email, would be unable to log in even if they know the account's password.

All things considered, various safety precautions can make the user experience less fun or, as in this case, even prevent you from accessing your account. In the end, you have to choose between what is more important: making it easier to log into your account or making sure no one can hack it. We have no doubt many would choose account security, which means all that is left to do is get used to the idea that we may need to sacrifice convenience more and more as cybercrime continues to grow.

By Foley
November 29, 2018
November 29, 2018

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