Remove JANELLE Ransomware

The JANELLE Ransomware is a Trojan, which has the ability to encrypt files on the computer of its victim. After it is finished with the file-encryption attack, it displays an old-fashioned lock screen, which provides the victim with instructions. According to this screen, victims have seven days to complete the payment before their files are lost. Also, the criminals threaten to ramp up the ransom sum if the victim does not pay within 24 hours. Last but not least, they ask the victim to pay via Bitcoin, sending the equivalent of $600.

How Does the JANELLE Ransomware Infect Users?

There are many ways to encounter ransomware on the Internet. The criminals behind these attacks often rely on flexible propagation campaigns to reach as many users as possible. Sometimes they will deliver the malware through a harmless-looking email attachment. In other situations, they may host it on shady torrent sites, mask it as a software crack, or even make it look like a pirated movie. Needless to say, staying away from low-quality sites and content is an easy way to minimize your chances of encountering the JANELLE Ransomware.

This threat's attack is recognizable by the extension '.aes.JANELLE' that it adds to files it encrypts. For example, if a victim had the file 'document.xlsx' on their device, it would show as 'document.xlsx.aes.JANELLE' after the attack.

JANELLE Ransomware Ransom Note

Apart from the lock screen, the JANELLE Ransomware also uses the text file 'Readme.txt' to provide the victim with information. The criminals list these two emails for contact - jannelle2021@protonmail.com and janelle2021@protonmail.com. It is a bad idea to reach out to them since it is highly unlikely that you will receive a decryptor after meeting their demands.

According to multiple security products, the JANELLE Ransomware may belong to the HiddenTear ransomware family. This might be good news since this version is decryptable via the free 'HiddenTear Decryptor.' If you are a victim of the JANELLE Ransomware, we advise you to use this decryption tool to try and undo the damage done to your files. However, it is not guaranteed to work. Also, do not forget to run an up-to-date antivirus scanner to eliminate the JANELLE Ransomware fully.

September 9, 2021

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