How to Recover Your Forgotten Dropbox Password

Dropbox is a handy tool for sharing files and coordinating group projects. Its features and accessibility make it a valuable tool in a myriad of situations – which is why it is one of the most popular services of its type. Registration for Dropbox is as simple as it can be – it requires minimal effort on the part of the user, and is free. It does, however, include a mandatory password input – there's no getting around that on the internet these days. And where there's a password, there's the option for the user to forget or misplace that password, leaving said user locked out of their account and without access to their valuable data.

Luckily, Dropbox has few safety nets guaranteeing that the chances of this happening are as slim as they can be.

Having a difficult time logging in? Try following the steps below to regain access to your account.

How to Reset a Dropbox.com Password

1. Open a browser and type in "dropbox.com".
2. Choose "Sign in".
3. Choose "Forgot your password?"
4. Input the email address you used to create the account you want access to.
5. Go to your email address and look through your inbox for an email from Dropbox support.
6. Click the link in the email you received to reset your password.

How to Reset Your Password on the Desktop App

1. Select the Dropbox icon located in your menu bar or system tray.
2. Select the globe icon to automatically go to dropbox.com.
3. Select your name, which should be apparent at the top of the screen.
4. Go to "Settings".
5. Click the "Security" tab.
6. Select "Change password".
7. When asked, input the email address you gave when you created the account.
8. Go to your email address and look through your inbox for an email from Dropbox support.
9. Click the link in the email you received to reset your password.

How to reset your Dropbox password from your mobile app

1. Sign in to dropbox.com or the Dropbox mobile app with your old password.
2. Choose the "I can't recover my account using this page" option.
3. Choose "Yes".
4. Choose "Send notifications". This will send notifications to all your linked devices.
5. When you receive a notification on your linked device, choose "Details".
6. Enter your new email address.
7. Click "Submit".
8. Look for the password reset link in your new email's inbox.
9. Choose "Reset password".
10. Compose your new password.
11. Click "Submit".