Discord is Stuck on Gray Screen

Millions of gamers and thousands of communities in all sorts of fields use Discord to communicate. It has become the #1 app for online VoIP and text chat. Unfortunately, its popularity also means that more people are likely to encounter bugs and issues. One of the annoying problems that users find difficult to troubleshoot is Discord being stuck on a gray screen. What should you do if you also encounter this problem? The first and simplest fix is to press the combination Control + A. This keyboard shortcut switches Discord between full and windowed screen - it may often be enough to fix the Discord stuck on gray screen issue.

Fix Discord is Stuck on Gray Screen by Refreshing the App

This fix is very easy to try, and it seems to have a very good success rate.

  1. Load Discord and press Control + Shift + I to load the Dev Tools menu.
  2. Select the Network tab and then check the Disable Cache option.
  3. Apply the changes, and press Control + R to reload Discord.

Did this work? If it did not, proceed with the next fix.

Use Windows Compatibility Mode for Discord

Quit the Discord app completely either through the Task Manager or by right-clicking its icon and selecting Quit Discord. Then, right-click the Discord icon you use to launch the app and head to Properties. Go to the Compatibility tab and enable the option Run this program in compatibility mode for. Then, choose an older Windows version, apply the changes, and re-launch the app.

Discord is Stuck on Gray Screen

Clean the Discord Folder in %APPDATA%

Discord stores some configuration and cached files in a hidden Windows directory. Deleting it might fix serious issues like Discord is Stuck on Gray Screen.

  1. First, close Discord completely. Check the Task Manager to make sure it is not running
  2. Press Control + R and enter %APPDATA% in the new window.
  3. Find the directory called Discord and delete it.
  4. Re-launch the app. It may need to download some files initially.

Reinstall Discord

The last resort is to reinstall the app completely. First, remove it using our guide on How to Uninstall Apps on Windows. Then, go to http://discordapp.com to download the latest official version and install it.

September 15, 2021
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