You've Forgotten Your QQ Password. What Now?

With more than 899 million active accounts, Tencent QQ happens to be one of the biggest virtual communities in the world. You might not have heard of this instant messaging software service, but for millions of people in China and around the globe, this service provides online social games, music, shopping, chat software, and so on. As a genuine global platform, QQ is available not only in Chinese, but also in English, French, Japanese, Korean, Spanish, and Laotian.

It is clear that it is a far-reaching platform, but when you have so many users, you are also bound to encounter a list of specific problems, especially when users want to change the QQ password or when they forget it. In this blog post, we will go through the main steps that should help users recover their passwords, and we will look at alternative services that can make it easier to store multiple passwords.

What to Do When You Forgot the Tencent QQ Password

Whether you have forgotten it or you simply want to change the QQ password, there are several ways to get a new password. First, you can log in through linked accounts. There are three types of linked accounts that you can use to change the QQ Password. You can first try following the instructions below if you try to log in with a mobile number:

1. Open the WeChat login page.
2. Click the “…” menu icon at the top right corner of the page.
3. Choose Switch Account and go to Login via Phone.
4. Select the region and enter your phone number.
5. Click Next and press Log in via SMS verification code.
6. Press Resend to receive the SMS verification code from WeChat.
7. Enter the SMS code and click Log In.

Once you are back into your account, you can change your password through the user settings. You can also do the same if you retrieve your account via the linked email address. Here's how you can do it:

1. Open the WeChat login page.
2. Click the “…” menu icon at the top right corner of the page.
3. Choose Switch Account and go to Login via WeChat ID/QQ ID/Email.
4. Click the “…” menu icon at the top right corner of the page.
5. Choose Forgot Password? and click Email linked.
6. Enter the linked email address and click Next.
7. Follow the instructions you receive in the entered email address to reset your password.
8. Enter your email address and the new password to log in to WeChat.

Finally, if none of the previous options suit you, you can try and change the QQ password with the QQ ID. This option only works if you remember the previously stored QQ password. However, if you forgot the Tencent QQ password, you can retrieve it by visiting the web version of the site at aq.qq.com via your computer. On the other hand, it is also possible that you may not be able to retrieve the password with a mobile phone number or the linked email address. If that happens, you can contact the QQ Customer service and request for a new password. The steps for that are as follows:

1. Open the WeChat login page.
2. Click the “…” menu icon at the top right corner of the page.
3. Choose Forgot Password? and click Request Retrieval.
4. Follow the instructions to submit your request.
5. You will receive a new password via SMS if your appeal is approved.
6. Log in to WeChat with WeChat ID and the new password.

The steps presented above should be enough to help you change the QQ password or retrieve the forgotten Tencent QQ Password. However, seeing how the service suggests retrieving the lost password through a website on your computer, we would like to offer yet another option, namely a password manager.

How to Use a Password Manager

If you tend to save your passwords on your browsers, it would be a lot more convenient to Cyclonis Password Manager to store such data. It is admittedly safer and more efficient to save all of your passwords in a reliable password manager vault. What's more, you will no longer have to worry about forgetting the Tencent QQ Password if you save it in Cyclonis.

Once again, we would like to emphasize that this works if you access aq.qq.com through one of the supported browsers (Chrome, Firefox, Safari, or Edge). If you enter your ID and password via your browser, Cyclonis will help you store it. In fact, if you find it hard to come up with a decent password, the password manager can help you with that, too!

Cyclonis has a powerful password generator that will make your life easier. It can also analyze and estimate your password strength, so you can check whether your current passwords are strong enough to protect your accounts. Cyclonis uses an open-source algorithm zxcvbn to determine the password complexity. This algorithm also automatically checks if you do not reuse any of the passwords because it checks all the information that you add to the password manager's vault.

What's more, if you use the password manager, you won't have to wonder whether you've changed QQ password recently or not. We all know that we have to change our passwords regularly, but it's really bothersome when there are a lot of data to manage at the same time. The password manager will lift that weight off your shoulders. It will help you change all of your other passwords regularly, thus increasing your overall data safety.

Here we would like to remind you once again that this works if you are using the web version of the service. For the mobile app version, you might want to apply the password recovery steps we have mentioned in the first half of this blog post. Should you have more questions or suggestions regarding this issue, please feel free to contact us by leaving a comment below.