I Forgot My BT Password and Username. Help!
You might spew a tirade of nasty expletives when you realize that you cannot log into My BT account because you forgot BT password. Take a deep breath and relax. Every problem has a solution. First, you should ask yourself if you forgot BT password/ID or if it was changed without permission. While the ID cannot be replaced, your password could be if it was obtained by a hacker, an angry landlord, or… a jealous spouse. Of course, if that is the case, the only chance you have is to reset the password, and if that does not work, you might have to deal with the situation at your local BT center or using customer service. If you have forgotten BT password, there is a good chance that you could restore it without having to interact with anyone. In this post, we explain how to reset BT password and username. We also discuss the security issues that could lead to the theft of passwords, as well as how to protect yourself and your passwords in the future.
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Do schemers and cyber attackers target BT users?
BT (British Telecom) is a multi-national telecommunications company that was founded in 1969. Throughout the years, the company has grown, and with nearly 30 million customers, it is the largest provider of consumer mobile and fixed broadband communications services in the UK. Needless to say, the bigger the name is, the larger the interest from schemers and cyber attackers is too. The company has dealt with a fair share of security incidents in the past, and earlier this year, many BT customers were targeted by a vicious scam delivered with the help of a phishing email. Schemers created a misleading message with the goal of tricking BT customers into thinking that they had not paid for services in time and that they had to pay the bill immediately via a link presented in the email. Clicking on links sent via spam emails is always a terrible idea because they can be used to retrieve IDs and passwords, as well as to trick unsuspecting users into transferring money to schemers' accounts.
If you have become a victim of a phishing scam, there is a possibility that your BT password and ID have been stolen, and login information was changed to make it impossible for you to access your account. Hopefully, this is not the case, and you simply forgot BT password.
What to do if you forgot BT password or BT ID?
The login page to the My BT account provides you with several options when it comes to forgotten BT password or BT ID. First, try to enter your ID and password again to make sure that you did not make mistakes on previous attempts. Maybe you will be lucky, and you will not need to worry about the rest. If you cannot log in, you need to click the Forgotten your login details? link right below the password field. This link redirects to a page that can help you reset BT password and username/ID. If you cannot remember your BT ID – which could be an email address (@btinternet.com, @btopenworld.com, or @talk21.com) – you can click Forgot your BT ID username? link to access a form that asks for a phone number. If you have BT landline, this is the number you need to enter. If you do not have the landline, your mobile number should work if you have revealed it during the registration. If you do not have that, you can also try to log in using your BT account number which can be found on the paper bill; if you receive one. When you log in using alternative details, you might need to answer a secret question. Overall, there are quite a few options for you to log in if you do not remember your BT ID.
If you have lost/forgotten BT ID, you can still log in using:
- BT landline number;
- Any other phone linked to your account;
- BT account number that can be found on the paper bill.
How to reset forgotten BT password
Once you enter the right ID/email address/phone number/account number to identify yourself, you might have to choose whether you want to Reset password for BT email or Reset password for MyBT.
- Enter your BT ID in the Forgotten your login details? form.
- Select Reset password for BT or Reset password for MyBT.
- Click Get PIN code.
- Enter the PIN code to reset forgotten BT password.
How to create a strong BT password and ensure protection
If you are one of those people who have tons of different accounts, you must have tons of different passwords, passcodes, and pin codes too. Unless you keep reusing the same old password over and over again, it might be a challenge to remember them all. That does not mean that you should just stick to one password you consider to be strong and safe. Why? Because every password can be cracked. Of course, the more complicated passwords are harder to brute-force, but if a password to one of your accounts is cracked, the rest of your accounts are automatically put at risk. If you want to be safe, you want to have a unique password for every account you own. Even My BT account and BT email passwords must be unique. As you create passwords, you might try to make them as memorable as possible, and so you might include names of your family members, pets, or favorite sports team, birth dates, and other personally identifiable information. That is a mistake too. What you want is a completely random password for every account.
If you have forgotten BT password, you might decide to set up an easy-to-remember password to ensure that you do not have to go through the ordeal of recovering it in the future. Well, you do not need to do that. In fact, the only thing you need to do is install a legitimate password manager, such as Cyclonis. This tool will generate a completely random and long password that, hopefully, will be impossible to crack. It will then save this password to an encrypted vault protected by a master password, the only password that you need to create to protect all passwords, payment card information, and other sensitive pieces of data you choose to store in the password manager. Using Cyclonis' browser extension (compatible with Chrome, Edge, Firefox, Safari, and Opera), you will not need to remember any of the passwords, and they will be auto-filled by the password manager itself whenever you log in. While many users choose to use a password manager because they are ridiculously convenient, it is most important that they can improve the security of your passwords.
Hopefully, this post has helped you reset BT password and username, but if you do not want to forget BT password again – or any other password, for that matter – we strongly encourage you to install the free Cyclonis Password Manager.
